I couldn’t open any (only small one-page documents) of my negotiated agreements on Thursday and Friday so I put in a rush ticket since that is what I normally do– big negotiated agreements, I mean.  I finally got a response at 4:30 and, by 5:45, I was going offline with a brand new install of Microsoft 2010. Oh, boy.

Well, no, not really.  I spent most of yesterday trying to fumble my way through documents and email– lovely.  It makes for such a productive work day, you know?